Herts Careline
Herts Careline provides community alarm and telecare services to older and vulnerable people living across the whole of Hertfordshire in partnership with Hertfordshire County Council. Community pendant help alarms enables users and their friends, families and carers, to know help is on hand if they feel unwell or have a fall, at the press of a button, 24 hours a day, 7 days a week from our Hertfordshire based Control Room. A Careline alarm supports independence at home and enables people of all ages to live in their own homes.
We have recently launched a 'All OK' Reassurance Service which is a daily check-in call to a landline or mobile telephone to check on a person's welfare every day. To find out more click All OK.
To discover more about Herts Careline and how it can support you, watch our video HERE.
Who can use this service?
For older and vulnerable people living in Hertfordshire. The service costs £20+vat per month but most service users are vat exempt. There are no longer term contracts or upfront costs for equipment. A key safe is supplied free of charge if the user does not have one.
How are services delivered?
Community pendant help alarms provide reliable help at all times throughout the day and night – just in case the user falls or becomes unwell.

carelinesupport@north-herts.gov.uk
0300 999 2 999
North Hertfordshire District Council
Letchworth Garden City
SG6 3JF
Mon - Fri 9am to 4pm

