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Citizens Advice Service - Broxbourne

Whether it’s advice on employment rights, benefit entitlements, money worries, housing concerns, relationship challenges, access to local support etc - we’re here for you. We offer a face-to-face service by appointments only in multiple locations across the Borough of Broxbourne. It is essential when making a referral to this service to include your postcode. ** Self Referral service is closed from 16th February until further notice, please look at other ways of contacting us

You can contact an adviser through Citizens Advice national phone service: Adviceline (England): 0800 144 8848

Outside office hours, if you have access to the internet, you may well be able to resolve your problem using our online webchat advice facility at Broxbourne Citizens Advice

Who can use this service?

How are services delivered?

The service is free and open to anyone to use if they live in the Borough of Broxbourne

If making a referral please see : citizens-advice-privacy-policy

Our service is delivered by telephone, email, and we offer a face-to-face service at multiple locations in the borough. 

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Citizens Advice Service - Broxbourne

admin@citizensadvicebroxbourne.org (for administrative enquiries only)

0800 144 8848

Borough of Broxbourne Council, Bishops' College, Churchgate,
Cheshunt
EN8 9XQ

09:30 to 12:30 - Monday to Wednesday

Service can be delivered by phone, video or email Service can be delivered face to face



Hoddesdon Library 98 High Street,
Hoddesdon
EN11 8HD

12:00 to 14:30 - Monday

Service can be delivered by phone, video or email Service can be delivered face to face



CVSBEH Community Skills Hub, Unit. 59, Pavillions Shopping Centre, High Street,
Waltham Cross
EN8 7JU

10:00 to 14:00 - Thursday

Service can be delivered by phone, video or email Service can be delivered face to face




Service last updated 16/02/2026
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